Rave ReviewsWe love hearing from our customers. Below are just some of the few things our happy customers have shared with us about our flutes, accessories and customer service. |
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Fast Shipping
Thank you so much for your incredibly fast service. I was so impressed that you shipped the order (and that it arrived) so quickly. This is a gift for my husband and I know he is going to love it.  Rose Williams |
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Feedback
Great people to work with! Prompt, courteous customer service and communications. They go the extra mile when needed for even the smallest of purchases. Jeff is a true professional with “hands on” assistance geared towards total customer satisfaction - so refreshing in our over-automated online world. Combine that with a topnotch inventory of quality products and you can’t go wrong. Try ‘em on for size folks – you wont be disappointed. I know I’ll be back for more… Thanks again for everything Jeff, Tony DeStefano Altoona, Pa Anthony DeStefano |
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Gilliland Bamboo Flutes the Best
That F black bamboo sounds Amazing ... Lots of comments on the beauty of the sound last night ... Your flutes really have an amazing tone ... Lots of cross fingerings as well, very nice ... They bark when you want them to and sound like sweet bamboo when you play that way ... best to you and yours, Peter Recording Artist |
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Good and Friendly Service
"Finding the OFS online has been a wonderful journey. I now have an incredible flute collection, accessories, and Jeff's custom made flutes for my family....Breath-taking! Thank you for your consistently good and friendly service. You are, indeed, a spiritual inspiration." Ramona Atkins-Smith, Landscape Artist |
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Great Customer Service
You are good friends and wonderful people, and you make great flutes! The most impressive thing is you and JoAnn take great care of your customers, even when they are as picky about their flutes as I am. LOL. I’ve been on the quality side of customer service for AT&T now for 12 years and the last 4 years as a senior quality manager. I know great customer service when I see it, and you guys have it! That’s a rarity these days. Mark Barger Recording artist, Performer |
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Incredible Custom flutes
"What I do with the Native American flute is very demanding, and all of your custom flutes are incredible. I will only play and record with Jeff Calavan's flutes." Vice Redhouse- Recording Artist, Performer, Composer |
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JoAnns excelent and patient help..........
just had to send my appreciation for how JoAnn has helped me so so much in the products i need to get to start my experience of learning to play the native american flute.. i haven't recieved my product yet,,but i have no doubt i will be just as satisfyed with the quality of them as with the quality of the customer care i have experienced. a greatful customer.. Rainie Rainie L. Williams |
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Love my new case!
“When it comes to protecting my flutes, Laughing Mallard cases are my choice.” Douglas Blue Feather - Multi National Award Winner including Native American Music Awards “Flutist of the Year” and Indian Summer Music Awards “Best Native American Flute” |
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Love your cases!
Just wanted to let you know how much I am enjoying the cases you made for me last year. I like to take a flute along on hikes to special places, and the Hummingbird is just perfect for that. When I go somewhere to play with several flutes and both cases, the cases get as many comments from people as the flutes! I always get asked about them when traveling through airports. The beauty and craftsmanship of your cases is incomparable, and they give me a wonderful feeling every time I pick them up. And knowing that they were made by you, and not in a factory halfway around the world, makes them even more special. Thanks again for all your help selecting my cases and fabrics, and for doing such a terrific job on them! As my flute collection grows, when I need more cases you can be sure that I'll be calling. David Murphy, Austin Tx. |
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Mini-FX
Dear Jo Ann, Wow! I just received my Mini-FX soundbox/amplifier/catheral/portable stairwell device to use with my flutes. AMAZING!!! If you have any customers who are thinking of buying one, tell them that Al said to not hesitate for a minute. It's like carrying a portable Concert Hall around with you for your flute! Thank you, Thank you, Thank you. Al Al Killeen |
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"What I do with the Native American flute is very demanding, and all of your custom flutes are incredible. I will only play and record with Jeff Calavan's flutes."
~Vice Redhouse- Recording Artist, Performer, Composer
More from our customers...
~Vice Redhouse- Recording Artist, Performer, Composer
More from our customers...
We offer flutes crafted by several flute makers. Some are Native; Some are not. We do not claim to be affiliated with a Native American Tribe. Some of our flutes are considered to be Native American Style Flutes. Not all our instruments and accessories are being made by tribal recognized Native American Indians. We will indicate in the product description if the item is Native made. Please visit The Indian Arts and Crafts Act of 1990 for more information on this issue.
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