Great Customer Service

Great Customer ServiceYou are good friends and wonderful people, and you make great flutes! The most impressive thing is you and JoAnn take great care of your customers, even when they are as picky about their flutes as I am. LOL. I’ve been on the quality side of customer service for AT&T now for 12 years and the last 4 years as a senior quality manager. I know great customer service when I see it, and you guys have it! That’s a rarity these days.
--Mark Barger Recording artist, Performer

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"As you know, I have several flute cases from Laughing Mallard at the Oregon Flute Store. Over the years they have proven to be an essential part of what we do, protecting my flutes on the road at over 200 concerts. A few months ago, we were fortunate enough to get your new “Migrator” case and have used it now for over a dozen appearances. From when I first picked the case up, it’s light weight and extra durability are obvious benefits to any flute enthusiast and it is just the right size for larger flutes or any combination.
I just wanted to say thank you for creating such a useful tool that will keep my flute family safe and sound!”

~Jan Michael Looking Wolf Multiple Native American Music Award Winner
More from our customers...

We offer flutes crafted by several flute makers. Some are Native; Some are not. We do not claim to be affiliated with a Native American Tribe. Some of our flutes are considered to be Native American Style Flutes. Not all our instruments and accessories are being made by tribal recognized Native American Indians. We will indicate in the product description if the item is Native made. Please visit The Indian Arts and Crafts Act of 1990 for more information on this issue. 
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90944 Leashore Drive, Vida, Oregon 97488
Phone: 1-888-88-FLUTE or (541) 896-3101   Fax: (541) 896-3567
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