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Rave ReviewsWe love hearing from our customers. Below are just some of the few things our happy customers have shared with us about our flutes, accessories and customer service.Click Here to Send Us Your Feedback! |
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Thank you so much for your incredibly fast service. I was so impressed that you shipped the order (and that it arrived) so quickly. This is a gift for my husband and I know he is going to love it.
 Rose Williams
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Great people to work with! Prompt, courteous customer service and communications. They go the extra mile when needed for even the smallest of purchases. Jeff is a true professional with “hands on” assistance geared towards total customer satisfaction - so refreshing in our over-automated online world. Combine that with a topnotch inventory of quality products and you can’t go wrong. Try ‘em on for size folks – you wont be disappointed. I know I’ll be back for more…
Thanks again for everything Jeff,
Tony DeStefano
Altoona, Pa
Anthony DeStefano
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That F black bamboo sounds Amazing ... Lots of comments on the beauty of the sound last night ... Your flutes really have an amazing tone ... Lots of cross fingerings as well, very nice ... They bark when you want them to and sound like sweet bamboo when you play that way ...
best to you and yours,
Peter Recording Artist
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"Finding the OFS online has been a wonderful journey. I now have an incredible flute collection, accessories, and Jeff's custom made flutes for my family....Breath-taking! Thank you for your consistently good and friendly service. You are, indeed, a spiritual inspiration."
Ramona Atkins-Smith, Landscape Artist
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You are good friends and wonderful people, and you make great flutes! The most impressive thing is you and JoAnn take great care of your customers, even when they are as picky about their flutes as I am. LOL. I’ve been on the quality side of customer service for AT&T now for 12 years and the last 4 years as a senior quality manager. I know great customer service when I see it, and you guys have it! That’s a rarity these days.
Mark Barger Recording artist, Performer
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"What I do with the Native American flute is very demanding, and all of your custom flutes are incredible. I will only play and record with Jeff Calavan's flutes."
Vice Redhouse- Recording Artist, Performer, Composer
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I just received my flute "Pink Tales"! It is so much more than I expected!! I want to thank you for the quality craftsmanship, artwork, beadwork, and the phenomenal customer service that you provided. I was not sure what I wanted and you were extremely patient and walked me through the whole process to the end. Well, the end product is quite amazing! It was a great experience for me and I am so happy Twohawks put me in touch with you and JoAnn. I could not have asked for anything more. You guys go that extra mile that makes all the difference. I felt like I was your only customer! Thanks so very much,
Kathleen Fradella
p.s. I LOVE THE NAME!!!!!!
~Kathleen Fradella
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